Privacy policy
General information
The following instructions give an overview of what happens to your personal data.
Personal data are all information relating to an identified or identifiable natural person (hereinafter referred to as "affected person"). We process personal data according to your wishes as well as according to the specifications of German and European data protection law.
Note on the responsible body
The responsible body for data processing is:
Ridelink GmbHCassellastraße 30-32
60386 Frankfurt
Mail: support@ridelink.com
Fon.: +49 (800) 929 1922
Privacy
We have appointed an external data protection officer for our company:
Tobias ModereyHauptstraße 24
61239 Upper Mörlen
Mail: info@mo3.de
Fon.: +49 (6002) 34295120
Which data are charged from you? How do we capture your data?
Your personal data will be charged by registering for the use of the Ridelink services. To ensure that the legitimate and not a foreign person has given the consent, you will also send you an e-mail you need to confirm. This procedure is called Double-Opt-In Procedures (DOI). In the case of a commercial agreement, therefore, all data is recorded and logged which document and verify its consent. These are above all your age, first and surname, full address as well as the date, the IP address of the advertising agreement as well as the documentation of the DOI process.
Some data is additionally automatically recorded by our IT systems. These are above all technical data (date, time, IP address). Such data is referred to as "electronic communication metadata".
The provider of the pages automatically collects and stores information in so-called server log files that your browser automatically transmits us.
These are:
- Browser type and browser version
- Used operating system
- Referrer URL
- Host name of the accessory computer
- Time of server request
- IP address
The basis for data processing is Art. 6 para. 1 lit. F DSGVO, which allows the processing of data to fulfill a Treaty or pre-contractual measures.
If you send us inquiries by contact form, your information will be stored and processed from the inquiry form including the contact details you specified there for processing the request and for the case of connection questions from us. We do not give this data without your consent.
The processing of the data entered into the contact form thus takes place exclusively on the basis of its consent (Article 6 (1) lit. a DSGVO). You can revoke this consent at any time. An informal message is sufficient by e-mail to us. The legality of the data processing operations to be revoked to the revocation remains unaffected by the revocation.
The data you entered in the contact form remain with us until you call us for deletion, revoking your consent to the storage or the purpose for data storage is eliminated (e.g., after completing your request. Mandatory statutory provisions - especially retention periods - remain unaffected.
You can register on our website to use additional functions on the page or the app. The data entered we use only for the purpose of using the respective range or service for which you have registered. The mandatory information requested during registration must be fully specified. Otherwise, we will reject registration. For important changes, about the range of products or technically necessary, we use the e-mail address specified during registration to inform you in this way. The processing of the data entered in the registration takes place on the basis of its consent (Article 6 (1) lit. a DSGVO). You can revoke a consent given by you at any time. An informal message is sufficient by e-mail to us. The legality of the already occurred data processing remains unaffected by the revocation. The data collected when registering is stored and processed by us as long as they are registered on our website and are then deleted. Legal retention periods remain unaffected.
We collect and process personal data only insofar as it is necessary for the justification, content design or change in the legal relationship (inventory data). This is based on Art. 6 para. 1 lit. b DSGVO, which allows the processing of data to fulfill a contract or pre-contractual measures. Create personal data on the use of our website (usage data) only, as far as required to enable the user to enable or settle the use of the service.
The collected customer data will be deleted after the contract or termination of the business relationship. Legal retention periods remain unaffected.
When visiting our website, your surf behavior can be statistically evaluated. This happens mainly with cookies and with so-called analysis programs. The analysis of your surf behavior usually takes place anonymous; The surf behavior can not be traced back to you. You can prevent this analysis or prevent you by unusing certain tools. Further details can be found below in the chapter "Why do we use your data".
What do we use your data for?
In return and financing the Ridelink services, you give your consent to the preservation of direct advertising. If you give your consent to the preservation of direct advertising, they are used for advertising purposes, which will be explained in detail upon issuing your consent. This is e-mail advertising, which you have given your advertising agreement concretely. We store and use your data in such a case for the specified advertising purposes and for the purpose of proof that you have given us the permission to direct mail.
The collection of electronic communication metadata at the time of issuing a certificate of advertising is the logging and, if necessary, proof of that and when they have given us their assessment. In case of doubt, we liberate the proof of such consent in case of doubt in accordance with German and European regulations. For this reason, the electronic communication metadata can not be stored anonymously, but are linked to the personal data that you have entered in the contact form even before issuing your advertising agency.
Locked data is noted on a block list ("Blacklist") to prevent the further transmission of advertising. They continue to remain stored in order to be able to prove the granting of their consent declaration. Using advertising purposes, no longer takes place in this case.
In order to optimally adapt the respective records in the database to the needs and desires of our customers and to send the advertising more targeted, the records are enriched by metadata.
The processing of its personal data on the purposes mentioned herein is allowing under Article 6 (1) (a), b), (c) and (f) and Article 22 (2) and (3) of the Data Protection Regulation.
In particular, statistics and enrichment are not described as described in 4) without confirming this statement actively. A legitimate interest under Article 6 (1) (f) Data Protection Basis Regulation for the enrichment of personal data with the described further observations, moreover, is because of this, because this can be addressed more targeted to persons for the content of the advertising Could not be interested in advertising "split" that they likely do not like them. This is also important for us and for our advertisers, because the remuneration we receive from our customers is in the rest of the other criteria on the success-dependent. In the case of a sales certificate due to an application, for example, we can receive a commission.
The legal bases for a logging of the electronically granted consent declaration including communication metadata is Art. 6 para. 1 letter F DSGVO. These evaluations provide a legitimate interest in the collection of the personal data concerned, including communication metadata, within the meaning of Art.6 (1) (f) DSG-VO.
The legitimate interest in the various processing purposes has also been explained in connection with the individual usage purposes (top 1 to 4).
Use of plugins and tools, in particular analysis tools
Our websites are partly so-called cookies. Cookies do not harm your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, more effective and safer. Cookies are small text files that are stored on your computer and storing your browser. Most of the cookies we used are so-called "session cookies". They are automatically deleted after your visit. Other cookies remain stored on your terminal until you delete it. These cookies enable us to recognize your browser on the next visit. Prevention of cookies: You can set your browser to be informed about setting cookies and allow cookies only in individual cases to make the acceptance of cookies for certain cases or generally exclude the automatic deletion of cookies when closing the browser. When deactivating cookies, the functionality of this website can be restricted. Legal basis: Cookies required to carry out the electronic communications process or for providing certain functions (eg cart function) of them (eg shopping cart function) are stored based on Art. 6 para. 1 lit. F DSGVO. The website operator has a legitimate interest in storing cookies for technically error-free and optimized provision of its services. As far as other cookies (e.g., cookies for the analysis of their surfing behavior) are stored, they are treated separately in this privacy policy.
This website uses functions of web analysis service Google Analytics. Supplier is the Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses so-called "cookies". These are text files that are stored on your computer and enabling an analysis of the use of the website through it. The information generated by the cookie about your use of this website is usually transferred to a Google server in the US and stored there.
The storage of Google Analytics cookies is based on Art. 6 para. 1 lit. F DSGVO. The website operator has a justified interest in the analysis of user behavior to optimize both its web offer and its advertising.
IP anonymization
We have activated the IP anonymization function on this website. This reduces your IP address of Google within Member States of the European Union or in other Contracting States of the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases, the full IP address is transferred to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website to compile reports on website activities and to provide more services related to the website usage and internet usage to the website operator. The IP address transmitted within the framework of Google Analytics from your browser is not merged with other data from Google.
Browser plugin
You can prevent the storage of cookies with a corresponding setting of your browser software; However, we point out that in this case, you may not be able to use all functions of this website in full. You can also prevent the recording of the data generated by the cookie and to your use of the website (including your IP address) to Google and the processing of these data by Google by downloading the browser plugin available under the following link and install: https://tools.google.com/dlpage/gaoptout?hl=en.
Objection against data collection
You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie is set that prevents the recording of your data for future visits to this website: Disable Google Analytics.
More information about dealing with user data on Google Analytics can be found in the Google Privacy Policy: https://support.google.com/analytics/answer/6004245HL=en.
Order data processing
We have completed a contract data processing contract with Google and fully implement the strict requirements of the German Data Protection Authorities in the use of Google Analytics.
Demographic characteristics at Google Analytics
This website uses the function "Demographic features" from Google Analytics. This can create reports that contain statements on age, gender and interests of the page visitors. This data comes from interest-related advertising of Google as well as from third-party visitor data. This data can not be assigned to a specific person. You can disable this feature at any time using the Ad Settings in your Google Account or specify the collection of your data through Google Analytics as shown in the "Contrancy against Data Collection".
This website uses Google AdSense, a service to integrate advertisements of Google Inc. ("Google"). Supplier is the Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google AdSense uses so-called "cookies", text files stored on your computer and enable an analysis of the use of the website. Google Adsense also uses so-called Web Beacons (invisible graphics). This web beacons can evaluate information such as visitor traffic on these pages.
The information generated by cookies and Web Beacons about the use of this website (including your IP address) and delivery of advertising formats are transferred to a Google server in the US and stored there. This information can be given by Google to Google contract partners. Google will not merge your IP address with other data stored by you.
The storage of AdSense cookies is based on Art. 6 para. 1 lit. f dsgvo. The website operator has a justified interest in the analysis of user behavior to optimize both its web offer and its advertising.
You can prevent the installation of the cookies with a corresponding setting of your browser software; However, we point out that in this case, you may not be able to fully use all the functions of this website fully. By using this website, they explain themselves with the processing of the data collected via them by Google in the manner described above and to the aforementioned purpose.
This feature allows you to link the advertising target groups created using Google Analytics with Google AdWords and Google DoubleClick features. In this way, interest-related, personalized advertising messages, which are adapted to you as a function of your previous usage and surfing behavior on a terminal (eg mobile phone) to you can also be displayed on another of your terminals (eg tablet or PC). If you have given a corresponding consent, Google links to your web and app browser course for this purpose with your Google account. In this way, on each device where you log in with your Google account, you can switch the same personalized advertising messages. To support this feature, Google Analytics Certified into Google-authenticated users who are temporarily linked to our Google Analytics data to define and create target groups for cross-device advertising advertising. You can constantly object to the cross-device remarketing / targeting by disabling personalized advertising in your Google Account; Follow this link: https://www.google.com/settings/ads/onweb/. The summary of the collected data in your Google account is made exclusively on the basis of your consent that you can submit or revoke on Google (Article 6 (1) Lit. a DSGVO). For data acquisition processes that are not merged into your Google Account (e.g., because you have no Google account or have contradicted together), the collection of data is based on Art. 6 para. 1 lit. F DSGVO. The legitimate interest arises from the fact that the website operator has an interest in the anonymous analysis of the site visitors for advertising purposes. Further information and the privacy policy can be found in the Google privacy policy at: https://www.google.com/policies/technologies/ads/.
This website uses Google AdWords. AdWords is an online advertising program of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States ("Google").
As part of Google AdWords, we use the so-called conversion tracking. When you click on a Google screen, a cookie for conversion tracking is set. Cookies are small text files that the Internet browser is stored on the user's computer. These cookies lose their validity after 30 days and do not serve the personal identification of users. Visit the user Certain pages of this website and the cookie has not yet expired, Google and we recognize that the user has clicked on the display and forwarded to this page.
Every Google AdWords customer receives another cookie. The cookies can not be tracked through the websites of AdWords customers. The information obtained using the conversion cookies serve to create conversion statistics for AdWords customers who have decided on conversion tracking. Customers will learn the total number of users who have clicked on their display and forwarded to a conversion-tracking tagged side. However, you will not receive any information with which users can personally identify. If you do not want to participate in tracking, you can object to this usage by easily disabling the cookie of the Google Conversion Tracking via your Internet browser under user settings. You will not be included in the conversion tracking statistics.
More information about Google AdWords and Google Conversion Tracking can be found in Google's privacy policy: https://www.google.de/policies/privacy/.
You can set your browser so that you will be informed about setting cookies and cookies only allow in individual cases to make the acceptance of cookies for certain cases or generally exclude and enable automatic deletion of cookies when closing the browser. When deactivating cookies, the functionality of this website can be restricted.
Our pages use the uniform presentation of fonts so-called Web fonts provided by Google. When creating a page, your browser loads the required web fonts in your browser cache to display texts and fonts correctly. For this purpose, the browser you use must connect to Google's servers. As a result, Google gained knowledge about your IP address our website was called. The use of Google Web Fonts takes place in the interest of a uniform and appealing representation of our online offers. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. F DSGVO. If your browser Web Fonts does not support, a default script is used by your computer. For more information about Google Web Fonts, see https://developers.google.com/fonts/faq and Google's privacy policy: https://www.google.com/policies/privacy/.
Our pages use the map service Google Maps via an API. Supplier is the Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. To use the functions of Google Maps, it is necessary to save your IP address. This information is usually transferred to Google's server in the US and stored there. We have no influence on this data transmission. The use of Google Maps takes place in the interest of an appealing representation of our online offers and a slight findability of the places we specified on the website. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. F DSGVO. More information on how to deal with user data can be found in the Privacy Policy of Google: https://www.google.de/intl/en/policies/ Privacy /.
On our pages are plugins of the social network Facebook, provider Facebook Inc., 1 hacker Way, Menlo Park, California 94025, USA, integrated. The Facebook plugins can be found on the Facebook logo or the "Like button" ("Like") on our site. An overview of the Facebook plugins can be found here: https://developers.facebook.com/docs/Plugins/.
If you visit our pages, the plugin is a direct connection between your browser and the Facebook server. This will give the information that you have visited our page with your IP address. If you click on the Facebook "Like button" While you are logged in to your Facebook account, you can link the contents of our pages on your Facebook profile. This will allow Facebook to visit our pages to your user account. We point out that as a provider of the pages we will not be aware of the content of the transmitted data as well as their use by Facebook. For more information, see the Privacy Policy from Facebook at: https://de-de.facebook.com/policy.php.
If you do not want Facebook to map our visit to your Facebook user account, log out of your Facebook user account.
Who will your data be passed on?
In order to give us your consent on the preservation of direct advertising, you will find in addition to the checkbox that must be actively clicked by you, a detailed explanation of your promotional agreement. A transfer of your data to companies outside the EU does not take place here. We work with partners with which a proper contract for contract processing has been completed and which may process data in our mission. A transfer of your data to companies outside the EU does not take place here. If and as far as this is required in individual cases, your data can also be disclosed to authorities, lawyers, data protection officers or tax advisors. In the case of legal disputes and information claims, their data can also be passed on to other companies that require them in individual cases to defend demands or evidence. For example, if you complain about one of those companies that you have given your commercial agency as part of our raffle or if you require further information there, this company asks us for the assessment. We have for answering I.D.R. 48h hours time and then ship the requested information to the relevant partner company.
How long will your data be stored?
If you have given a consent to the preservation of direct advertising, your data will be saved and used by us. Your personal data will be stored at least for the period, for direct mail from us or our advertising partners, without having to revoke your consent to the preservation of advertising. After deregistration or revocation of their advertising consent, their personal persons will be stored further for at least three years, as the statute of limits of various legal claims occurs only after expiration of this period. The period may last longer if you re-comply with direct mail. In addition, there are no rules that will cause us to keep your data for longer. Information, restriction of processing, correction and deletion
You can request information about your personal information that will be processed by us. It is recommended and asked to assert these claims by e-mail (support@ridelink.com) or by post (Ridelink GmbH, Cassellastraße 30-32, 60386 Frankfurt am Main).
In the case of consent to obtain e-mail advertising, we ship to the specified e-mail address a PDF file with information about all stored, relevant data, as in the way of the DOI procedure described above, it is particularly secured It has been that the actual justified of the e-mail account used is the request and not a third, unauthorized person. If you would prefer to receive the information by mail or another way, please give us your other contact details before (name, street, house number, postcode, place, country). We need this data to make you with the balanced, what we have saved to your person. This is necessary to ensure that you are the legitimate, affected person.
In addition, you have the right to demand from us immediately the correction of incorrect personal data. Taking into account the purposes of processing, you also have the right to demand the completion of incomplete personal data - even by means of a complementary explanation. Under special circumstances, which are listed in Article 18 of the Privacy Regulation, they may also require that we only restrict their data restricted. This is the case, for example, if you think that we unlawfully use your data. Your right to deletion exists according to the specification of the Art. 17 DSG-VO. However, we will not comply with a deletion request, provided that our legitimate interests pursuant to Article 17 (3). In particular, we will need to further save your data as long as the requirements of Article 17 (3) (e)) are available. It is recommended and asked to assert the aforementioned claims by e-mail (info@eflow.one) or by post (Ridelink GmbH, Cassellastraße 30-32, 60386 Frankfurt am Main).
Revocation of your consent to data processing and blocking
You can at any time revoke your consent to the processing of your personal data. The revocation of consent does not affect the legality of the processing due to the consent to revoke processing. It is recommended and asked to assert the aforementioned claims by e-mail (support@ridelink.com) or by post (Ridelink GmbH, Cassellastraße 30-32, 60386 Frankfurt am Main). All personal data, for whose further storage no need and does not have a legitimate interest more, which would be outweighed by protective interests, are deleted by us. However, we can only completely delete your personal data if the assertion, exercise and defense of legal, proof and information claims as well as regulatory measures, for which we would need your data, is excluded. Please also note the peculiarities below in the event that you have given your consent to the preservation of advertising.
An objection to the competent supervisory authority is entitled to them. Responsible supervisory authority in data protection issues is the Hessian Data Protection Officer. The contact details of this authority can be found at https://www.datenschutz.hessen.de.